Avalon Med Spa and Laser Center

Reviews

• Glenn Wade

  Mar, 03 2018
  ★ ★ ☆ ☆ ☆
  This must be the worst spa in the world! I paid $75 for a Groupon for my wife who was treated as a criminal today in their Tampa office. The Groupon was for a $240 value package and they told her that she would only receive a facial. She made an appointment at 1 and waited for almost 2 hours in the lobby and nobody helped her. Nobody knew the status and she asked for the Groupon back and they told her they could not find the coupon and they already submitted it. There would be no refund! Then they said they would not give her any service and demanded that she leave or they were going to call the police! We are going to sue them in Small Claims.
  
  Update: The Heather review below is obviously another fake review from Avalon. It is probably Ginger herself. They are worried about their scores so they want to bring up the average. So called "Heather" was not a bystander because there were no bystanders there, only Ginger and the receptionist. I was only 5 minutes late, not 30 minutes late. And I do not curse in public and never had in my life. The receptionist could not give back my Groupon but wanted to give me the so-called free Spa day on another appointment. I waited for 2 hours when I was skipped and all I wanted was my money back. I do not want to go through this awful pain again with the Spa. And I actually called the police on them with their rude behavior. Do not believe them? Just google the other review sites, citysearch, yelp, etc., and you will see many terrible reviews on this place. I actually got a voice message from the company recently saying they are under new management (again?) and want to discuss what happened. Why? I would never go back here again. Stay far away!
• brittany graham

  Dec, 16 2017
  ★ ★ ☆ ☆ ☆
  ********BEWARE********
  April 7, 2012
  
  Dear Dr. Aaron Schlau M.D,
  
  I am writing regarding a horrid experience, I had recently at your medical establishment. I went to Avalon Medical Spa and Laser on Amberly Dr. in New Tampa on Thursday March 22, 2012 at 4:00 pm. The Candela Gentlemax Laser was used on my pigmented skin. I was told this laser worked on pigmented skin, as I inquired before I bought the living social deal. Having had laser treatment before, I was told I need to have the YAG laser used.
  
  As the treatment commenced I experienced immediate discomfort. The young lady administering the treatment turned the laser down. We then proceeded with the treatment. Immediately following the treatment, I had no issues. She told me to exfoliate daily.
  
  The next two days, I felt extreme discomfort. Finally, Saturday 3/24 I looked at my underarm and found what appeared to be a severe burn from the laser treatment. I took a photo (which is enclosed). I immediately sent an email along with the photo to your establishment (also enclosed). I then called and was told to come in to have the doctor look at it. When I got there both the doctor and the lady who originally helped me looked at my underarm and explained that it was not a burn from the laser, “it was normal reaction.”
  
  Not understanding how this could be, I went to see another doctor on 3/26. This doctor then confirmed that it was indeed a burn. I was given a prescription for Cortisone cream. I have also enclosed the medical records.
  
  I was hoping this issue was now resolved as the burnt skin eventually fell off. I have now enclosed a picture of my skin currently. I have permanent discoloration, and scaring.
  
  This issue was never handled properly by your establishment. I will not be returning for any further treatment here. I want to be refunded for the treatment I have already paid for. I expect a response to this letter within 7 days of you receiving it. Thanks in advance for your prompt response and handling of this issue.
  

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