I Care Optical

Reviews

• Prashant Singhal

  Oct, 09 2018
  ★ ☆ ☆ ☆ ☆
  Pathetic Service, biggest mistake of my life. Only go there if you can select from available few models else you should know everything about yourself to order a particular model.. whats your temple size, frame size. Boss if you are selling frames, then you should help customer with these things. The Lady interacted with us as if she is doing charity and insulted us in every possible way. I was praying at one point that she just cancel the order herself. Infront of my wife, the lady was telling her collegues, that we are aweful because we dont know our temple size. I didn't know how to react on a lady there but i maintain my composure throughout. Later i went to lenscrafter and realized what customer service is all about, they didn't asked me about different size, they have instrumentation to calulate everything. I am definately writing to my insurance that why we have in network partners like I care optical who are spoiling our overall experience. Finally, on the pickup day, i asked the same lady that can she take one more order for my prescription sunglass which she denied directly. So if you are not interested in selling then close your shop.. I dont know what the I care optical manager or owner at sheldon road branch is doing. Zero Customer service!!!
• Keren Gimeno

  May, 19 2018
  ★ ★ ★ ★ ★
  I have been seen Dr. Efre for more than 13 years and so is my family. No complaints what so ever.

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