Shula's Steak House

Reviews

• Kayla Clayton

  Nov, 10 2018
  ★ ★ ☆ ☆ ☆
  Saw the amazing reviews and decided to do breakfast/ brunch while I waited for my room to become available. I arrived at approx 11:20 am on a Sunday (They closed for breakfast at 11:30) and were kind enough to squeeze me in. Unfortunately for another guests who came less than 2 minutes behind me, the hostess wasn't so accommodating. I for one think it's rather bad business to turn away money and close up early but hey. So my order arrives, a Belgian waffles with a side of berries and bacon . I noticed the blueberries were cooked in the waffle and there were no strawberries which was not was not what I wanted but I shrugged it off thinking it couldn't be that bad . The waiter realized this error and brought back my berries on the side. It was then, when I actually cut into the waffle, that i realized ALL l the berries had been cooked inside the waffle, and the waffle itself half cooked. To their credit, it was taken off with no apology and rather dismissively. The overall service left a genuinely bad taste in my mouth.... almost as bad as the waffle. Oh I did get free berries also and the primary waiter was pretty nice

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