SpringHill Suites Tampa Brandon

Reviews

• Shonda Benjamin

  Jan, 30 2018
  ★ ☆ ☆ ☆ ☆
  DO NOT STAY HERE. Had a reservation on Saturday May 5th. Reservation was done a month in advance. Upon check in Jose advised me that he can't give me the room because my address is a local address (confused look). He said the owners do not allow locals to stay at their property. I preceded to tell him that the information is not on their website and why no one bothered to call. Why my money isn't good enough? Or is it you overbooked and decided to cancel all the local residents because I went back to their website and of course you only had Kings Bed. This is very unprofessional and I have never experienced this issue at any other Marriott. Of course All the other properties were booked for this evening. I contacted Hilton and was able to get a Homewood Suites close by for the same rate. Avoid this Marriott if possible.

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